Privacy Policy

Last updated: 29 October 2025

This Privacy Policy explains how AMINO GEEKS LTD (“we”, “us”, “our”) collects, uses, shares and protects your personal information when you visit our website, purchase our products, interact with us on marketplaces (including Amazon UK), or otherwise use our services. We comply with UK data protection law, including the UK GDPR and the Data Protection Act 2018.

Who we are

Controller: AMINO GEEKS LTD, registered in England and Wales, company number 16777077.

Registered office address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Contact (Privacy): support@aminogeeks.co.uk

Personal data we collect

Identity and contact data: name, email address, billing and delivery address.
Account data: username, hashed password, preferences, order history, saved addresses.
Order and payment data: items purchased, order value, transaction IDs, authorisation result. We do not store full card details; these are processed by our payment providers.
Delivery and returns data: delivery instructions, tracking numbers, return/refund information.
Marketing preferences: email consent status, interactions with our messages.
Technical and usage data: IP address, device and browser type, pages visited, time on site, referring URLs, cookies and similar technologies.
Marketplace data (Amazon UK): information Amazon shares with us to fulfil your order (e.g., name, delivery address, ordered items) and returns information.
Customer support data: messages, issue descriptions, attachments you provide.

How we collect your data

Directly from you: when you browse our site, place an order, create an account, contact us, or subscribe to marketing.
Automatically: via cookies and similar technologies when you use our site.
From third parties: marketplaces (e.g., Amazon UK), payment processors, analytics and advertising partners, fulfilment and delivery partners, and fraud-prevention services.

How we use your data and legal bases

Provide our services and fulfil orders – performance of a contract.
Manage your account – performance of a contract and legitimate interests.
Customer support – performance of a contract and legitimate interests.
Marketing – consent or legitimate interests where permitted.
Analytics and site improvement – consent for non-essential cookies; otherwise legitimate interests.
Fraud prevention and security – legitimate interests and legal obligation.
Legal and regulatory compliance – legal obligation.
Business operations – legitimate interests or legal obligation.

Cookies and similar technologies

We use cookies and similar technologies to operate our site, remember your preferences, analyse performance, and measure marketing. Where required, we obtain your consent for non-essential cookies. You can manage your preferences via our cookie banner or your browser settings. Blocking some cookies may affect site functionality.

Sharing your data

Payment processors: Stripe, Klarna, PayPal.
E-commerce platform: WooCommerce (WordPress).
Marketplaces: Amazon UK (including FBA).
Fulfilment: Amazon FBA and other fulfilment partners.
Couriers: selected delivery partners.
Marketing and CRM: HubSpot.
Analytics: Google Analytics and HubSpot.
IT, hosting, and security: website hosting, cloud storage, and security services.
Professional advisers and authorities: accountants, auditors, legal advisers, law enforcement, regulators, and tax authorities.

We do not sell your personal data.

International transfers

Some providers (e.g., HubSpot, Stripe, PayPal, Klarna, Google) may process data outside the UK/EEA. When data is transferred internationally, we use appropriate safeguards such as the UK Addendum to the EU Standard Contractual Clauses or other lawful mechanisms.

Data retention

Orders and invoices: retained for up to 6 years.
Customer accounts: retained while active; deleted after 24 months of inactivity.
Marketing data: retained until consent is withdrawn or no longer needed.
Support communications: retained for 24 months unless longer is needed.

Your rights

Access – request a copy of your personal data.
Rectification – correct inaccurate or incomplete data.
Erasure – request deletion where applicable.
Restriction – limit processing in certain circumstances.
Portability – receive your data in a transferable format.
Objection – object to processing based on legitimate interests and marketing.
Withdraw consent – withdraw at any time where applicable.

To exercise your rights, contact us at support@aminogeeks.co.uk. We may need to verify your identity before responding.

Marketing preferences

You can opt out of marketing emails at any time by clicking “unsubscribe” in our emails or contacting us. We may still send essential service messages such as order updates.

Amazon UK orders

When you purchase through Amazon UK, Amazon is also a controller of your data. We receive limited order information to fulfil your purchase. Please review Amazon’s own privacy notice for details.

Security

We apply appropriate technical and organisational measures including encryption in transit, access controls, and regular reviews of our systems and suppliers. No system is completely secure.

Children’s privacy

Our site and products are not intended for children. We do not knowingly collect data from anyone under 18. If you believe a child provided data, please contact us so we can delete it.

Third-party links

Our site may contain links to other websites. We are not responsible for their privacy practices. Please review their privacy policies.

Changes to this policy

We may update this policy from time to time. We will post updates on this page and revise the “Last updated” date.

Contact us

AMINO GEEKS LTD
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Company number: 16777077
Email: support@aminogeeks.co.uk

You have the right to complain to the UK Information Commissioner’s Office (ICO): https://ico.org.uk